Many Ring users have been having certain issues with their Ring doorbell. Upon going to multiple grievance forums, we found out that people have raised their concerns about their Ring Doorbell being stuck in the night vision. Ring doorbells have often been seen triggering many features at once due to which such problems occur. This leads Ring Doorbells to get stuck in black and white mode.
If your Ring doorbell is also stuck in black and white mode, it might be stuck in night vision due to the issues with infrared lights. It might also be put in the shade and doesn’t receive sufficient daylight to bounce back from the black and white mode.
This ring doorbell usually gets stuck in the black and white mode, mainly due to the low porch. Additionally, the Ring doorbell can be stuck in shades due to the low porch light or other shades. Due to this unavailability of proper light, the Ring doorbell often gets stuck to night vision.
If you are experiencing issues with your Ring Doorbell stuck in night vision in daylight, too, then there can be many reasons for something like this to happen. In this article, we have listed such reasons along with ways to troubleshoot the issues.
Table of Contents
1. Try Adjusting the Infrared Settings
One of the most common reasons for a Ring Doorbell to get stuck in night vision is the infrared settings on your doorbell. It is possible that the infrared settings on the Ring doorbell might not be properly set. To fix your Ring Doorbell, you need to adjust the infrared settings first. Follow these steps to adjust the infrared settings:
- Find and start the Ring application on your smartphone.
- Click on the three dots on the top right corner of the screen
- After that, navigate to the video settings option, and from there, go to the ‘Night Vision’ option
- Finally, change the Night Vision to Auto by tapping on the toggle tab
2. Change the Lighting Around the Doorbell
The second most common reason your Ring Doorbell stuck in night vision is giving you troubles is that the light around your doorbell might be very low. Once the Ring doorbell senses the presence of low light, it automatically turns on the night vision. However, the Ring Doorbell requires a specific amount of light before reverting from the night vision.
To avoid such a situation for your device, we suggest you try to move the doorbell somewhere closer to a good light source. This will certainly fix all the issues caused by low or dim light with your Ring doorbell.
3. Try Rebooting the Ring Doorbell
Rebooting the device has worked for a lot of users in fixing their issues with the Ring Doorbell. We, too, suggest you try and reboot your device once. For rebooting your doorbell system, follow these simple steps:
- Find an orange button which is located at the back of the Ring doorbell.
- Press the orange button and hold it down for about 15-20 seconds.
- After this, you will see a flashing light on the front side of the Ring doorbell.
- The whole reset process will take about 5 minutes only.
4. Contact Customer Support
If none of the ways listed above works for you, then as a final resort, we suggest you contact the customer support team for a resolution. It might be a technical issue on your Ring Doorbell that you might be unaware of and need professional assistance.
You can explain the issue to experts on the other side and all the things you have tried from your end. The experts will identify the cause of the trouble and provide you with the most appropriate solution to fix your issues.